How long is the project expected to take?

The project is expected to take 55 weeks.

Will I be able to access my property as normal?

You will be able to access your property at all times during the project.


Will it affect my parking or access to the car park?

We aim to create as little disruption to the access and parking as possible but may at times need to close access for safety purposes. However, we will give as much notice as possible whenever this is the case. 

How loud will the noise on-site be?

There may be some noise, but this will be kept to a minimum and be during the hours of 9am – 5:30pm Monday – Friday

If I have a problem who should I talk to?

You will be available to speak to the concierge to help answer any questions that you may have. Alternatively, you can use the ‘submit a question’ page on the website.

Who is undertaking the work?

The work is being undertaken by Intelligent FS Ltd. You can learn more about the company or get in touch by visiting: www.intelligent-fs.com

How long will work be going on outside of my apartment

Whilst the overall project will take 55 weeks, works on each phase are only planned to last 7 weeks. This means that disruption to the majority of apartments should not last any longer than this. 

Can I access my terrace?

Whilst work commences above the terraces, access will be blocked for health and safety reasons.

Can work personnel see through my window?

When work commences on your stage, you have the opportunity. for the work personnel to install privacy screens on your window offering opaque protection.

Is the new insulation being fitted the same standard or an upgrade to the original insulation?

The new insulation installed will match the performance of the existing insulation. Insulation thicknesses have been calculated to ensure that the thickness of the new product is sufficient to match the U-Value currently being provided.

Will the remediation work improve the EPC of the building?

The EPC rating will remain the same. The new insulation will match the performance levels of what is currently installed.

Will the scaffolding at Carruthers Street be covered to make it more secure against anyone jumping and entering the flat from the balconies?

The scaffold will be covered with a debris netting. This will deter the public from climbing into the scaffold and prevent materials falling off whilst also allowing light through to the apartments.

The shutters sharing carparks 37-39 have been replaced by temporary fencing. What is the reason for this and when will the shutters be replaced?

The reason for opening up this area is to transport scaffold and access equipment through to the back of the building. This area provides the best access with the least disruption. It offers direct access and minimises the need to transport materials through the car park. The temporary fence will be removed and replaced with the shutters as soon as we have all deliveries complete, this will be done in the next month or so. However, the fencing in place is fully secure and is not possible to remove without being cut down. Given that there is 24 hour security on site, the chance of this happening is unlikely.  As for damage by workers, no deliveries will take place without prior arrangement for the vehicles to be relocated. This will be done through the concierge team and sufficient notice will be given.